⦁ We only provide service to the UK, Europe, Ireland and United States
⦁ Most orders require 24 to 48 hours for dispatch
⦁ The customer may check the delivery status on StoneAndStoneSilver>My Account section
⦁ Our shipping partners are Royal Mail, Parcelforce,DHL, FedEx, and UPS
⦁ The customer also may check the delivery status on the shipping company’s website with the tracking number
⦁ UK- Your order will be delivered in two-three business days after dispatch.
⦁ Europe – Your order will be delivered in 2-7 business day after dispatch.
⦁ U.S.A & Canada – The shipping process can take 2 – 8 business days after dispatch
⦁ There is no shipment made from Stone & Stone at the weekends
⦁ Stone & Stone makes all shipments fully insured at no extra cost to customers.
⦁ If the shipping company fails to deliver, the customers do not suffer from any loss.
⦁ The customer accepting the delivery should not accept deliveries where the box or packaging has been damaged or if the box is empty.
⦁ Stone & Stone will not be responsible for lost and stolen packages or any damages to the package after being left at the customer’s address by the courier service.